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About the Business

Discover Top-Tier Customer Care Solutions with Teammas – Your Trusted ISO 9001:2000 Certified Partner!

Established in 2003, Teammas is a renowned organization specializing in comprehensive customer care management solutions. We pride ourselves on being more than just another Business Process Outsourcing (BPO) service; we offer a diverse range of services to provide your business with a competitive edge in the market. Our goal is not only to reduce your costs but also to enhance your business’s productivity and efficiency. As a value-added partner, we provide a wide array of services, including process management, database management, software development, computer hardware and networking solutions, and much more!

Introducing DialDesk, an innovative tool designed to empower our clients with advanced opportunity management through world-class customer service. DialDesk is tailored to meet the needs of Micro, Small, and Medium Enterprises (MSMEs) with cutting-edge and customized technology. Our concept is built on the foundation of ‘one dedicated team serving multiple dedicated clients.’ DialDesk serves as the ultimate solution to transform your complex and time-consuming tasks into effortless workflows, providing daily accurate and effective feedback through a web-based, precise Management Information System (MIS).

Why Choose Us?
– Over 8 years of industry expertise.
– Handling approximately 2 Lac customer interactions daily.
– Operating from 6 world-class customer care centers.
– Equipped with 1500+ universal workstations.
– Backed by a team of 2000+ seasoned professionals.
– We boast an in-house software development team.
– Offering excellent customized Interactive Voice Response (IVR) services for B2B clients.

Partner with Teammas for exceptional customer care solutions that will elevate your business to new heights!

(Note: The information provided is as of my last knowledge update in September 2021, and there may have been developments or changes since then.)

Additional Details

  • Investment RequiredINR 5 Lac - 10 Lac
  • Started Year2003
  • Area Required (sq.ft)200 - 250
  • Franchise CountN/A
  • Tax System InclusionN/A
  • Comprehensive Franchise ManualsDetailed franchise manuals are available
  • Strategic Head Office SupportN/A
  • Business training locationHead Office
  • Field Assistance OptionsField assistance is available
  • Agreement TemplateStandard business agreement is available
  • Business Term Duration2 Years
  • Franchise Renewal AvailabilityTerm is renewable