About the brand
Yatra Online Franchise
Brand Information Snapshot
| Brand Name | Yatra Online |
|---|---|
| Industry Category | Travel & Tourism |
| Business Segment | Online Travel Services |
| Founded Year | 2007 |
| Franchise Started Year | 2022 |
| Headquarters | Gurugram, India |
| Number of Franchise Outlets | 10–20 |
1. What is Yatra Online?
Yatra Online is a franchise brand operating in the travel and tourism sector, offering comprehensive online and offline travel services. Through independently operated Yatra Store franchises, the brand provides domestic and international flight bookings, hotel reservations, holiday packages, bus and train tickets, point-to-point cab services, homestays, cruises, and in-city activities. The target market includes individual travelers, corporate clients, and groups seeking organized travel solutions.
2. How the Business Works
Customers engage with Yatra Store outlets for travel planning and booking. Franchisees act as service points where clients can explore travel options, compare packages, and make reservations using Yatra’s technology platform. Revenue is generated through commissions on bookings, group travel arrangements, and corporate travel services. Daily operations involve client consultation, online booking management, and coordination with Yatra’s central support for confirmations and logistics.
3. Products or Services Offered
Yatra Store franchises provide access to a wide portfolio of travel products:
| Group Holidays | Domestic and international tours, customized group packages. |
|---|---|
| Individual Travel | Flight tickets, hotel reservations, point-to-point cab bookings. |
| Specialized Services | Corporate and incentive travel, educational tours, family trips, and special interest travel packages. |
| Additional Services | Currency exchange (forex services) and travel-related financial support. |
Franchise outlets serve both leisure and corporate travelers, offering a one-stop solution for booking and travel planning.
4. How the Franchise Model Works
Yatra Store franchises operate as localized service points under the Yatra Online brand. Franchise partners manage client interactions, facilitate bookings, and use Yatra’s technology platform for real-time reservations. Responsibilities include customer service, booking management, and local marketing. Yatra Online provides training, marketing guidance, and technology support, maintaining operational standards and consistent service quality across all outlets.
5. Franchise Cost and Investment Overview
| Estimated Investment Range | INR 5 Lakh – 10 Lakh |
|---|---|
| Franchise / Brand Fee | INR 2 Lakh |
| Setup Cost Components | Space setup, IT equipment, branding, initial marketing materials |
| Royalty / Recurring Fees | Not specified; income derived from commission on bookings |
6. Space and Infrastructure Requirements
| Space Requirement | 300–500 sq.ft suitable for customer-facing office and booking operations |
|---|---|
| Preferred Locations | Urban commercial areas or business districts with high foot traffic |
| Equipment Needs | Computers, internet access, telecommunication devices, and basic office furniture |
| Staffing Requirements | Minimal staff for client support and administrative tasks |
7. Training and Franchise Support
Yatra Online provides:
- Comprehensive onboarding and operational training
- Guidance in local marketing and brand promotion
- Access to the technology platform for bookings and client management
- Ongoing operational support and business development assistance
These resources ensure franchisees can efficiently manage bookings and maintain service quality.
8. Revenue Model and ROI Factors
Revenue is generated primarily through commissions on bookings for flights, hotels, holidays, and other travel services. Demand drivers include corporate travel, group holidays, and individual leisure travel. Repeat customer potential is supported by loyalty programs and the wide range of travel services offered. Expected payback period for the franchise investment is approximately 5–6 months.
9. Brand Background and Expansion
Founded in 2007 and headquartered in Gurugram, Yatra Online has grown to serve over 700 corporate clients and millions of individual travelers. The franchise program commenced in 2022 to expand the Yatra Store network across India. Expansion strategy focuses on urban and semi-urban markets, leveraging the brand’s online presence and established supplier network to support franchisee growth.
10. Key Advantages of the Franchise Opportunity
- Established brand with national recognition in travel services
- Access to a comprehensive portfolio of travel products
- Low to moderate investment with short payback period
- Structured training, technology, and operational support
- Potential for recurring revenue from repeat customers and corporate accounts
Franchise Investment Snapshot
| Estimated Investment | INR 5 Lakh – 10 Lakh |
|---|---|
| Franchise Fee | INR 2 Lakh |
| Royalty Fee | Not specified |
| Space Requirement | 300–500 sq.ft |
| Staff Requirement | Minimal, depending on outlet size |
| Expected Payback Period | 5–6 months |
| Number of Outlets | 10–20 |
Investment and financials
Investor fit profile
Franchise support
Brand strength
Forefind rank history
Licences and compliance
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