About the Business
KHARAA SONA: Revolutionizing the Assaying & Hallmarking Industry
Dear Kharaa Sona Enthusiast,
Welcome to the future of Assaying & Hallmarking! As the saying goes, Necessity is the mother of all invention, and in January 2020, the Government of India enacted a pivotal law that reshaped the gold jewelry landscape. This law unequivocally states that no gold jewelry weighing over 2 grams can be stored, transported, or sold without a valid BIS registered Hallmark. With over 3,50,000 jewelry stores in India and only around 877 operational Assaying & Hallmarking centers to serve them, an enormous gap in supply and demand emerged.
Enter Kharaa Sona. We are on a mission to establish ourselves as India’s premier chain of branded Assaying & Hallmarking Centers. Our vision encompasses the creation of 500 to 2000 state-of-the-art Assaying and Hallmarking centers across India. Our commitment to excellence, driven by a dedicated team and world-class standards, will revolutionize our performance and transform the industry.
Kharaa Sona is backed by a leadership team known for its approachability and openness. We understand that partnerships are the cornerstone of success in the service industry.
Our Commitment
Kharaa Sona places customers at the center of its operations and fosters a sophisticated service culture deeply rooted in quality sciences across all organizational levels. This commitment allows us to consistently achieve business objectives, enhance profitability, and strengthen our enduring relationships with clients and partners.
Our Belief
We are crafting a transformational narrative that involves the evolution of Assaying & Hallmarking centers from individual, often family-run, businesses into a meticulously organized and professionally managed INDUSTRY. Our goal is to achieve operational excellence and cultivate a high-quality service business. We are embarking on initiatives that translate a change-agenda into tangible realities at the forefront.
At Kharaa Sona, we closely monitor variables such as brand reputation, employee retention rates, customer satisfaction, and external partnerships. Simultaneously, we focus on non-financial metrics, including customer retention, staff engagement, and various corporate social responsibility indices. This holistic approach ensures a truly successful transformation.
We are engineering a strategic reorientation that signifies a decisive departure from the past by reshaping fundamental work practices. We firmly believe that our people are our greatest asset.
We Are Pioneering the Change We Seek
Recognizing the need for a paradigm shift in the current market scenario, we are leading the way. Sustainable change only occurs when it captures the hearts and minds of individuals. Our approach to change is multifaceted:
a) We understand the need for change and are committed to making it happen.
b) We have established systems and structures aligned with our desired new behaviors.
c) We are equipping our team with the skills and competencies required to embrace new ways of operating.
d) Kharaa Sona aims to be the exemplary role model that guides this industry into a new era.
Join us on this transformative journey, and together, we will reshape the Assaying & Hallmarking landscape for generations to come. The future is Kharaa Sona.
