About the Business
Company Profile: Welcome to World Visual Technology (WVT), your trusted partner in corporate training and consultancy solutions aimed at enhancing both individuals and organizational performance. At WVT, we understand the distinction between training and learning: learning is an ongoing lifelong process, while training is the deliberate effort to acquire proficiency in a specific skill or job.
Established in 2006, World Visual Technology (WVT) has cultivated a unique corporate culture that blends technology and visual representation. Over the years, we have collaborated with leading companies in Bangalore, providing comprehensive training, HR initiatives, and strategic interventions.
Our Vision:
WVT envisions developing a diverse range of academic and vocational programs in the future. Our goal is to offer occupational training programs tailored to meet the evolving needs of both companies and aspiring professionals in today’s dynamic job market. We take pride in our ability to quickly assemble a highly qualified and experienced team to fulfill our clients’ specific requirements.
Our Mission:
Our mission at WVT is to nurture human resources, explore and disseminate knowledge, extend its application beyond institutional boundaries, and contribute to society’s betterment. We strive to empower students with intellectual, cultural, and technical expertise while instilling a sense of purpose in them.
Consultancy Services:
We specialize in offering consultancy and specialized training for all facets of Call Center Management. Our training programs are meticulously designed to meet our clients’ unique requirements, covering a spectrum of product development and service-specific training. Role-playing exercises play a pivotal role in preparing our associates for live customer interactions.
Training Programs:
Effective communication is the cornerstone of success in today’s business landscape, both for organizations and individuals. Our Training and Development programs are tailored to address specific client needs. Whether it’s for call centers, businesses, or personal enrichment, we offer a variety of courses. Our formalized curriculum combines classroom and on-the-job training to impart a comprehensive understanding of essential skills. Our experienced trainers are well-equipped to teach effective communication skills.
Some of our course offerings include:
1. Service Training
– Overview of International Call Centers & Success Factors
– Service and Communication Training
– Call Performance: Balancing Call Quality & Quantity
– Written Communication
– Debt Recovery Techniques and Skills
2. Voice & Accent Training
– Voice Enhancement
– Accent Neutralization
– Accent Adoption Program
– Language Usage Program
3. Behavioral Training
– Cross-Cultural Communication for International Call Centers
– Coaching and Feedback Skills
– Stress Management
– Situational Management for New and Difficult Scenarios
4. Computer Training
– Software
– Hardware/Networking
Call Center Training:
WVT was founded with the vision of offering comprehensive HR solutions for the marketing industry. We are committed to identifying and delivering quality candidates tailored to our clients’ specific needs. Our rigorous screening process, including written tests, group discussions, and interviews, ensures that shortlisted candidates possess both the aptitude and attitude required for the job.
We maintain an extensive database of resumes, allowing us to promptly fulfill immediate requirements. Our objective is to establish lasting employer-employee relationships by matching candidates perfectly with the required profiles. We offer customized recruitment processes aligned with our clients’ unique requirements and handle advertising on their behalf when necessary.
At WVT, we have consistently met and exceeded our clients’ expectations, consistently delivering high-quality candidates, even under tight deadlines.
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