Effective Date: 17 August 2023
Last Updated: 07 August 2025

At Forefind.com (“Forefind”, “we”, “us”, or “our”), we are committed to protecting your privacy and ensuring transparency in how we collect, use, disclose, and safeguard your personal information. This Privacy Policy outlines the types of personal data we collect, how we use it, your rights regarding your information, and how you can contact us about our privacy practices.

By accessing or using Forefind.com (the “Website”), you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.

1. Information We Collect

We collect the following categories of personal and non-personal information when you use our Website:

a) Personal Information

  • Contact Information – Your name, email address, phone number, city/state, and other contact details provided during account registration, form submissions, or franchise inquiries.
  • Franchise Listing Information – Business name, brand details, investment amount, franchise fees, support offerings, images, documents, and descriptions submitted by you when listing a franchise.
  • Account Information – Login credentials (email, password), account activity, preferences, and saved listings.
  • Communications – Any messages or emails you send to us, including inquiries, support requests, or feedback.

b) Automatically Collected Information

  • Usage Data – IP address, browser type, device information, geographic location (approximate), referral sources, and the pages or listings you view or interact with.
  • Cookies and Tracking Technologies – We use cookies, pixels, and other tracking tools to collect data about your activity on our Website. See our Cookies Policy for more details.
  • Communications – Any messages or emails you send to us, including inquiries, support requests, or feedback.

2. How We Use Your Information

We use your information for the following purposes:

  • To operate, maintain, and improve the functionality of our Website and services.
  • To create and manage your account, including enabling franchise listing submissions and responses.
  • To communicate with you about listings, inquiries, support requests, promotions, or updates.
  • To personalize your user experience based on your preferences and past behavior.
  • To monitor usage trends, diagnose technical issues, and perform data analytics.
  • To detect, prevent, and address security breaches, fraud, or other unlawful activity.
  • To comply with applicable laws, legal obligations, and law enforcement requests.

3. Legal Basis for Processing (For Users in the EEA/UK)

If you are located in the European Economic Area (EEA) or the United Kingdom (UK), we rely on the following legal bases for processing your personal data:

  • Consent – Where you have given us clear permission (e.g., to receive marketing emails).
  • Contractual Necessity – When processing is required to fulfill a contract with you.
  • Legal Obligation – When we are required by law to process your data.
  • Legitimate Interests – For business purposes such as service improvement and fraud prevention, provided they do not override your rights.

4. How We Share Your Information

We do not sell your personal information. However, we may share it with:

a) Service Providers

We may disclose your data to third-party service providers who perform services on our behalf, such as:

  • Website hosting and technical support
  • Email delivery platforms
  • Data analytics tools
  • Marketing platforms (e.g., for newsletters)

These providers are contractually obligated to handle your data securely and only for specified purposes.

b) Business Partners

In some cases, we may share limited data (e.g., inquiry information) with trusted franchise brands, consultants, or listing owners to facilitate your requested interactions.

c) Legal Authorities

We may disclose your information to public authorities or law enforcement if:

  • Required by law, court order, or legal process
  • Necessary to protect our rights, users, or the public
  • To detect or investigate fraud or violations of our terms

5. Third-Party Links

Our Website may contain links to third-party websites or services. We do not control or take responsibility for their content, privacy policies, or practices. We encourage you to review the privacy policies of any external sites you visit.

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal information held by us
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your data where applicable
  • Objection: Object to certain processing, such as direct marketing
  • Withdrawal of Consent: You may withdraw consent at any time where consent was given
  • Data Portability: Request a copy of your data in a portable format (where applicable)

To exercise your rights, please contact us at support@forefind.com.

7. Marketing Communications

We may send you newsletters, updates, or promotional offers related to franchise listings or opportunities, provided you have opted in.

You can opt out of marketing communications at any time by:

  • Clicking the “unsubscribe” link in any email
  • Adjusting your preferences in your account settings
  • Contacting us directly

Please note that you may still receive essential service-related communications (e.g., inquiry responses).

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.

Criteria we use to determine retention periods include:

  • The duration of your account or listing
  • Legal or regulatory requirements
  • Whether you’ve opted out or requested deletion

9. Security of Your Information

We implement appropriate administrative, technical, and physical safeguards to protect your personal information, including:

  • Secure data storage and transmission using encryption
  • Access controls and authentication procedures
  • Regular system monitoring for vulnerabilities

However, no online transmission or storage method is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

10. Children’s Privacy Our Website is not intended for children under the age of 13, and we do not knowingly collect or store personal information from children. If we learn that we have unintentionally collected data from a child, we will delete it promptly. 11. International Data Transfers

If you are accessing the Website from outside India, please be aware that your information may be transferred to and stored in countries with different data protection laws. By using the Website, you consent to such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. Any updates will be posted on this page with a revised “Last Updated” date.

If significant changes are made, we may notify you via email or website notification.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at: support@forefind.com.